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Appendix 1
1 2 3 4 5 6 7 8 9 10
ID
1 1 2 3 4 5 6 7 8 9 10
2 1 2 3 4 5 6 7 8 9 10
3 1 2 3 4 5 6 7 8 9 10
4 1 2 3 4 5 6 7 8 9 10
5 1 2 3 4 5 6 7 8 9 10
What is your level of satisfaction with the "OUR MINERAL WORLD" app?
What is your level of satisfaction with the "Minerals at Home" environment?
What is your level of satisfaction with the "Minerals in Medicine" environment?
Evaluation Criteria Net Promoter Score (NPS)
Here is a list of questions that will be considered to determine the level of satisfaction with the "OUR MINERAL WORLD" app:
1. Your responses are anonymous and confidential.
2. You were randomly selected.
3. Please answer as sincerely as possible.
4. There are no right or wrong answers.
5. Thank you for your collaboration.
Questions
ACCEPTANCEPERCENTAGE ON A SCALE OF 1 TO 20 ACCEPTABILITY SCALE
57
0
243
What is your level of satisfaction with the "Minerals in Transportation" environment?
What is your level of satisfaction with the "Minerals in Agriculture" environment?
SATISFACTION EVALUATION RESULTS
2
RESULTS BY RANGE
SATISFACTION EVALUATION RESULTS
ON A SCALE OF 1 TO 20 ACCEPTABILITY SCALE RESULTS BY RANGE
0
81.00% 19.00
50 Inacceptable
ACCEPTANCEPERCENTAGE ON A SCALE OF 1 TO 20 ACCEPTABILITY SCALE
18.33
80% Acceptable
Aceptable 80% -50% Regular
ACCEPTANCEPERCENTAGE ON A SCALE OF 1 TO 20 ACCEPTABILITY SCALE
19.47
80% -50% Regular
50 Inacceptable
12.73
80% Acceptable
Regular
ACCEPTANCEPERCENTAGE ON A SCALE OF 1 TO 20 ACCEPTABILITY SCALE
80% Acceptable
Aceptable 80% -50% Regular
50
50 Inacceptable
19.33
80% Acceptable
Aceptable 80% -50% Regular
Inacceptable
5
RESULTS BY RANGE
1 -6 points
2.67
50 Inacceptable
16.20 Aceptable 80% -50% Regular
9 -10 points 292 97.33
SATISFACTION EVALUATION RESULTS
80% Acceptable
1 -6 points
81.00
1 -6 points
7 -8 points
9 -10 points
1
ACCEPTANCEPERCENTAGE
1 -6 points
63.67% 7 -8 points
9 -10 points 191 63.67
91.67% 7 -8 points 25 8.33
9 -10 points 275 91.67
0
36.33
0 0
109
0
APP: OUR MINERAL WORLD
0 0
96.67% 7 -8 points 10 3.33
9 -10 points 290 96.67
SATISFACTION EVALUATION RESULTS
4
RESULTS BY RANGE
1 -6 points 0 0
97.33% 7 -8 points 8
SATISFACTION EVALUATION RESULTS
3
RESULTS BY RANGE
81.00
63.67
91.67
96.67
97.33
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